If you are dissatisfied with your order for any reason, you can return your items to Metroflex for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty and less than sixty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, only the new shipping charges will be incurred. Be sure to include a copy of your purchase receipt with the return package. All sales are final after sixty days.
Please mail your package prepaid traceable USPS(or OTHER Traceable carrier) to the address below and kindly email a copy of the receipt that you are including in the return package to Stephen@metroflex-gear.com. This will allow us to best service your request. Metroflex Gear is not responsible for lost items.
2921 S. Cooper St. Suite #110
For all returns outside of the USA please contact Stephen@metroflex-gear.com
Metroflex retains the right to refuse any returns at our sole discretion should abuse of this policy be detected.